Each interactive session is $30, includes instruction, and a working, catered lunch.

SWOT Analysis and SMART Objectives - Tuesday, May 27
Learn how a SWOT analysis and SMART objectives can lead to better business decisions and achievement of company goals.

Negotiations - Tuesday, June 3
Learn what the negotiation process is and how to deal with Nibblers, Low-Ballers and other negotiation tactics.

Coping with Difficult People - Tuesday, June 10
Learn how to effectively cope with aggressive, negative and other types of difficult behavior.

Management Principles - Tuesday, June 17
Learn the basic elements of effective management: planning, organizing, staffing, leading, and adjusting.

Adult Learning - Tuesday, June 24
Learn how adults learn and techniques for more effective training.

Effective Teams - Tuesday, July 8
Learn about the problems associated with teams and what to do to make teams more effective.

Problem Solving Methods - Tuesday, August 12
Learn about the 8D and DMAIC problem solving methodologies.

Data Collection and Organization - Tuesday, August 19
Learn various techniques to effectively collect and organize data to help make better decisions.

Process Mapping - Tuesday, August 26
Learn how to create various process maps to understand a process and identify opportunities for improvement.

Problems Solving Tools - Tuesday, September 2
Learn about simple problem solving tools that can help get to the root cause of a problem.

Statistics - Tuesday, September 9
Learn how statistics can estimate the capability of a process and help make better process decisions.

Registration Information
How do I register?

	Online... Click here
	Phone... to register by telephone, you may call the WLC Registration hotline at (715) 343-2700. If you are outside of the central Wisconsin area, call our toll-free number at (866) 343-2700.
	Fax... to register by fax, download the registration form, fill out the information and fax the form to the WLC at (715) 343-2701.